Tyler Technologies gets approval from San Antonio City Council for SAPD’s Traffic Unit

SAN ANTONIO- Tyler Technologies gets the Green Light!

In a recent decision, the city council of San Antonio has given official approval to the integration of new technology from Tyler Technologies to modernize their San Antonio Police Department’s (SAPD) Traffic Unit. This significant move comes after the council approved a plan worth more than $370,000 for this software company to provide various services including e-citations, printers, and other support.

Positive Expectations Despite Previous Concerns

It appears that the city’s decision comes despite some concerns voiced by Bexar County Judge Peter Sakai. The judge had previously shown his apprehension about the county’s partnership with Tyler Technologies. However, the city council has come forward expressing positivity and belief in the efficiency and capabilities of the company’s offerings. Councilman Marc Whyte from District 10 has been particularly vocal in his support, asserting that the kind of issues the county faced with the company will not occur on the city level.

E-Citation Equipment to Boost Efficiency

The components Tyler Technologies is slated to provide for the SAPD’s Traffic Unit mainly revolve around e-citation equipment. Councilman Whyte highlighted that the SAPD officers have tested this technology and found it to be their preferred choice. The integration of this modern tech is expected to significantly streamline the process of handling traffic tickets, thus enhancing SAPD’s efficiency manifold.

High Time for a Hardware Upgrade

Assistant Chief Robert Blanton also sees great benefit to adopting the new technology, referring to it as a much-needed upgrade. According to Blanton, the current E-Citation writers being used in the police force are over 10 years old and are well past their warranty period. Beyond that, the technology is considered outdated by modern standards.

Funding Comes from General Fund 2024 Adopted Budget

The noteworthy move has been funded by the General fund from the 2024 adopted budget. As per the official details, there won’t be any data migration involved. Instead, the new system will serve as a tool to gather and transmit data more effectively.

Looking Forward

While the introduction of modern, efficient technology is always a positive change, it does come with its share of responsibilities. City officials, including Judge Sakai, have requested a comprehensive review of the services provided by Tyler Technologies after everything is set up and running smoothly. It remains to be seen how the city’s journey with its new tech partner pans out, but from the looks of it, the expectations are high.